About Us

Zaggo, Inc. is a non-profit organization borne out of the experience of its Founder and President, Roberta Carson, who was thrust into the role of caregiver for her son Zachary during his 27-month ordeal with pediatric brain cancer. Zach lost his battle in September 2007. Since Zach’s death many people have asked Roberta to share the story of how she coped – what information, tools, and resources helped her to manage her family’s medical ordeal and reduce their stress. These discussions brought to light the urgent need for a practical, easy-to-use product and service that educate patients and family caregivers about how to navigate through a medical ordeal and become an integral member of the patient’s healthcare team.

With the creation of the ZaggoCare™ system, Roberta Carson has created an entirely new approach to reduce the stress and empower patients and their families to get more from their medical care.

Zaggo’s mission is to empower patients and their family caregivers who are involved in a medical ordeal with the educational information, tools, and resources they need to make informed healthcare decisions and be more effective caregivers.

Zaggo seeks to reach patients and caregivers directly, as well as through various other channels such as healthcare professionals, hospitals, corporations, health insurers, voluntary health agencies, and nonprofit healthcare associations.

As a charitable organization, 100% of the profits from the sale of ZaggoCare will be donated to innovative brain tumor research.

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Roberta’s Blog
New Site for Finding Clinical Trials
April 11, 2013
It can be very overwhelming to deal with a serious illness. As you are researching potential treatments, you can find an endless amount of information on-line. It can be stressful to figure out what clinical trials are are underway at facilities throughout the U.S. and the world. Now there is a My Clinical Trial Locator – a free, easy to use site to search for information on clinical trials. You can search: For information on clinical trials, clinical research and observational studies in the U.S. and world – even those that are not open to new patients – learn: eligibility guidelines contact information Search by disease, condition, or location Find information on many types of clinical trials, including: drugs and medications medical devices medical procedures and interventions lifestyle/behavioral studies, such as those evaluating diet and exercise Visit www.MyClinicalTrialLocator.com for plenty more »

Category: Understanding Your Diagnosis and Treatment Options
Doctors Missing Test Result Alerts Due to Overload
March 22, 2013
It is common to assume that “no news is good news” when it comes to medical test results. Don’t count on it! A study published March 4, 2013 in JAMA Internal Medicine found that some doctors are so overloaded with abnormal test result alerts, that they sometimes overlook important alerts. This is clearly a major health issue. The study was conducted at the VA Medical Center in Houston, and involved a survey of 2,590 primary care practitioners. A summary of the findings: Median number of alerts was 63 per day/per doctor. 86.9% of the doctors felt this was an “excessive” number of alerts. 69.6% stated that they felt they were receiving more alerts than they could effectively manage. 29.8% reported that they had personally missed abnormal test result alerts that led to delays in patient care. What can you more »

Category: Communicating with Your Healthcare Team
Medication Errors Common at Hospital Discharge
January 30, 2013
When you (or a loved one) are being discharged from the hospital, there is a lot to keep track of, including medications, home care needs, follow up appointments, etc. Unfortunately, there is frequent misunderstanding regarding which medications to take and how to take them. A recent study led by Dr. Leora Horwitz at Yale-New Haven Hospital reviewed 377 patients (age 64+) who had been admitted with heart failure, acute coronary symptoms or pneumonia, who then were discharged to home. Findings: 81% experienced a medication error due to provider error, or because the patient had no understanding of at least one intended medication change. 24% of the medication errors were due to provider error. 60% did not understand at least one of their medication changes (a new or altered prescription, or a discontinuation of a medication, based on their recent hospitalization). more »

Category: Hospital Issues, Medications
Surgical ‘Never Events’ Occur More Than You Would Think
January 17, 2013
It’s every patient’s worst nightmare – a surgeon makes a mistake, a big mistake. The wrong operation is preformed. Something is left inside. The wrong body part is operated on. Think it rarely happens? Not so. A recent study led by Dr. Marty Makary at Johns Hopkins (published in Surgery) estimates that these so-called “never events” occurred in U.S. hospitals over 80,000 times in 20 years (1990-2010). They actually believe their estimates might be low. What did they find? The researchers found that surgeons, as a group, in the United States: Leave a foreign object (sponge, etc) inside a patient’s body 39 times/week Perform the wrong procedure 20 times/week Operate on the wrong body part 20 times/week Luckily, the affects of these mistakes are generally not fatal. However, they did find that: Death occurred in 6.6% of the cases Permanent more »

Category: Hospital Issues, Medical Errors
Blog Topics

ZaggoCare

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About Us

About Us

Email Subscription

Roberta’s Blog

New Site for Finding Clinical Trials

Doctors Missing Test Result Alerts Due to Overload

Medication Errors Common at Hospital Discharge

Surgical ‘Never Events’ Occur More Than You Would Think

Blog Topics

Interested in purchasing the ZaggoCare™ System?