Management Team

Roberta Carson

President

Roberta founded Zaggo, Inc. in 2010 to help patients and caregivers manage their own medical ordeals after caring for her son Zachary during his 27 month battle with brain cancer. Roberta founded The Zachary Carson Brain Tumor Fund in 2006 at Dana-Farber Cancer Institute to fund research in diffuse pontine gliomas, raising over $900,000 to date.

Roberta is a Member of The Visiting Committee in Pediatric Oncology at Dana-Farber Cancer Institute and the Development Chair of the Board of Directors of The Second Step, a domestic violence agency.
Clare Villari

Vice President & Treasurer

Clare is involved in healthcare as a Board Member of The Schwartz Center, a non-profit dedicated to advancing health care by strengthening the relationship between clinical caregivers and patients. She also served as the President of the Board of The Second Step, a domestic violence agency.

Clare’s 25 years of business experience includes her role as Sr. Vice President and Partner at Wellington Management Company, LLP, a global investment management firm, where she was the Director of Sub-Advisory Client Service, Member of Executive Committee, Ethics Committee (Chair), Compensation Committee, Fund Review Group, and Marketing Panel.
Paul Carson

Vice President & Secretary

Paul started Zaggo, Inc. with his wife Roberta, after caring for their son Zachary. Paul is the Director of Product Development in Communications Infrastructure at Texas Instruments.
Jeremy Bromberg

Chief Operating Officer

Jeremy is Principal of Bromberg, LLC, a management consulting firm providing Chief Operating Officer support to entrepreneurs. He has nearly 30 years of professional Operations Management experience, including Managing Director, Operations for Eidetics, a biopharma market research firm; New Product Development Manager at Teradyne, and Manufacturing Manager at Fairchild Semiconductor. Jeremy focuses on helping companies grow and entrepreneurs to achieve their aspirations by defining and managing the transition from early-stage “get it done in any way possible,” to a more scalable and sustainable model.

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Roberta’s Blog
New Site for Finding Clinical Trials
April 11, 2013
It can be very overwhelming to deal with a serious illness. As you are researching potential treatments, you can find an endless amount of information on-line. It can be stressful to figure out what clinical trials are are underway at facilities throughout the U.S. and the world. Now there is a My Clinical Trial Locator – a free, easy to use site to search for information on clinical trials. You can search: For information on clinical trials, clinical research and observational studies in the U.S. and world – even those that are not open to new patients – learn: eligibility guidelines contact information Search by disease, condition, or location Find information on many types of clinical trials, including: drugs and medications medical devices medical procedures and interventions lifestyle/behavioral studies, such as those evaluating diet and exercise Visit www.MyClinicalTrialLocator.com for plenty more »

Category: Understanding Your Diagnosis and Treatment Options
Doctors Missing Test Result Alerts Due to Overload
March 22, 2013
It is common to assume that “no news is good news” when it comes to medical test results. Don’t count on it! A study published March 4, 2013 in JAMA Internal Medicine found that some doctors are so overloaded with abnormal test result alerts, that they sometimes overlook important alerts. This is clearly a major health issue. The study was conducted at the VA Medical Center in Houston, and involved a survey of 2,590 primary care practitioners. A summary of the findings: Median number of alerts was 63 per day/per doctor. 86.9% of the doctors felt this was an “excessive” number of alerts. 69.6% stated that they felt they were receiving more alerts than they could effectively manage. 29.8% reported that they had personally missed abnormal test result alerts that led to delays in patient care. What can you more »

Category: Communicating with Your Healthcare Team
Medication Errors Common at Hospital Discharge
January 30, 2013
When you (or a loved one) are being discharged from the hospital, there is a lot to keep track of, including medications, home care needs, follow up appointments, etc. Unfortunately, there is frequent misunderstanding regarding which medications to take and how to take them. A recent study led by Dr. Leora Horwitz at Yale-New Haven Hospital reviewed 377 patients (age 64+) who had been admitted with heart failure, acute coronary symptoms or pneumonia, who then were discharged to home. Findings: 81% experienced a medication error due to provider error, or because the patient had no understanding of at least one intended medication change. 24% of the medication errors were due to provider error. 60% did not understand at least one of their medication changes (a new or altered prescription, or a discontinuation of a medication, based on their recent hospitalization). more »

Category: Hospital Issues, Medications
Surgical ‘Never Events’ Occur More Than You Would Think
January 17, 2013
It’s every patient’s worst nightmare – a surgeon makes a mistake, a big mistake. The wrong operation is preformed. Something is left inside. The wrong body part is operated on. Think it rarely happens? Not so. A recent study led by Dr. Marty Makary at Johns Hopkins (published in Surgery) estimates that these so-called “never events” occurred in U.S. hospitals over 80,000 times in 20 years (1990-2010). They actually believe their estimates might be low. What did they find? The researchers found that surgeons, as a group, in the United States: Leave a foreign object (sponge, etc) inside a patient’s body 39 times/week Perform the wrong procedure 20 times/week Operate on the wrong body part 20 times/week Luckily, the affects of these mistakes are generally not fatal. However, they did find that: Death occurred in 6.6% of the cases Permanent more »

Category: Hospital Issues, Medical Errors
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Information on this website, and in the ZaggoCare™ Guide, is for informational purposes only and is not medical advice or a substitute for medical advice or treatment from a healthcare professional. Please contact your doctor or healthcare professional for all of your medical needs.

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Newton Center, MA 02459