Why are Second Opinions Important?

photo old woman talking to doctor - why are second opinions importantWhen you or a loved one are diagnosed with a new illness, it can be overwhelming and scary. But what if your doctor is wrong? What if he/she determines you have one condition when you actually have another? Or, perhaps your doctor tells you there is nothing wrong with you, but that’s not true. Furthermore, what if your doctor’s recommendations for treatment are based on a faulty diagnosis?  Diagnostic errors can be devastating – physically, emotionally and financially. How can you reduce your risk of a misdiagnosis? Get a 2nd opinion. Why are second opinions important? They can help you get the best care and outcome possible.

Why are second opinions important?

Getting other opinions can help you get an accurate, timely diagnosis and can help you receive the best treatment possible.  A second, or even third opinion, can confirm a previous diagnosis or reveal alternative diagnostic and/or treatment options. Since medicine is part art and part science, it’s helpful to have more than one mind evaluating your case.

Remember – doctors and other health professionals are humans who make mistakes like any other human.

How do diagnostic errors impact patients?

When doctors make an inaccurate diagnosis, patients may receive treatment for a disease they don’t have, which can cause physical, emotional and financial damage. Conversely, when doctors miss a diagnosis, patients may not receive much needed treatments, or may experience significant delays in treatment, which can negatively impact their chances for recovery.

How common is misdiagnosis?

Misdiagnosis, which includes a delayed or missed diagnosis or an inaccurate diagnosis, occurs between 10-20% of the time. Additionally, studies show:

What are some of the causes of misdiagnoses?

photo doctor explaining xray to patient -Why are Second Opinions Important? There are many factors that contribute to misdiagnoses, but they all revolve around human nature. Some examples of things that can go wrong:

  • Doctors must use their knowledge and instinct to create a list of potential diagnoses, which can then be further evaluated. If your doctor misses something, or you have something rare, your doctor may not be looking for the “right thing”.
  • Doctors may start down a wrong diagnostic path by focusing on one particular symptom, without taking the time to hear the patient’s entire story. For instance, if you didn’t get a chance to mention a vacation in a tick-infested region, your doctor may not think of Lyme disease as a possible diagnosis.
  • Doctors can miss test results: almost 1/3 of doctors reported they missed alerts for test results that led to delays in patient care.
  • Radiologist miss or misinterpret findings between 2-25% of the time, which can lead to misdiagnoses.
  • Lab tests can be wrong. Lab tests influence 70% of medical decisions; yet labs across the U.S. are not following basic policies and procedures to make sure their test are accurate.

How do second opinions impact diagnostic errors?

Researchers at the Mayo Clinic reviewed the records of 286 patients who were referred to the Clinic for a second opinion. The researchers compared each patient’s first diagnosis (made by the referring clinician) to their final diagnosis (made by a Mayo Clinic staff member). The researchers found:

  • In only 12% of patients, the final diagnosis confirmed the first diagnosis.
  • In 21% of the cases, the diagnosis was completely different.
  • 66% of patients received either a “refined” or “redefined” diagnosis.

Additionally, researchers examined the records of almost 7,000 patients who sought second opinions through Best Doctors, Inc. The researchers found:

  • In 15% of patients, the second opinion led to a change in diagnosis.
  • For 37% of patients, the second opinion led to a change in treatment.
  • For 11% of patients, the second opinion led to changes in both diagnosis and treatment.

Who should get second opinions?

If you’re diagnosed with a serious condition, get another opinion. I recommend a 2nd opinion for serious chronic illnesses such as Parkinson’s Disease and MS, as well as for life-threatening illnesses such as cancer. Furthermore, if a doctor prescribes a treatment that carries a substantial risk, such as surgery or a medication with serious side effects, get a 2nd opinion.

Moreover, sometimes a lack of diagnosis should lead you to another doctor. If you feel like something is wrong, but your doctor can’t give you a diagnosis, don’t give up. That’s the perfect time to see another doctor. Similarly, if your doctor dismisses your symptoms, get another opinion. (For more information on this topic, read by blog post: Learn a Lesson From Serena Williams: Trust Your Instincts When it Comes to Your Health.)

Of course, you may find yourself in a situation for which you have no time for a 2nd opinion. For example, treatment for a health emergency generally doesn’t allow for other opinions.

What about a 3rd opinion?

It’s possible that the 2nd opinion will differ significantly from your initial diagnosis and/or treatment recommendations. In this situation, a 3rd opinion can help you determine which course of action to follow.

At what point should you get another opinion?

A 2nd, or even 3rd, opinion is important at the time of initial diagnosis. However, that’s not the only time you can benefit from getting another opinion. Further opinions can also be beneficial as treatment progresses or if you think something doesn’t seem right.

You’re not insulting your doctor.

Do not feel like you might ruin your relationship with your doctor. Most doctors expect you to get another opinion when dealing with a serious illness. And if your doctor is annoyed by this, it’s probably time to look for a new doctor. (Read my blog post for more information: When Is It Time To Change Doctors?)

How should you find a doctor for a 2nd opinion?

photo of a woman on the phoneI recommend you try to get an appointment with a doctor who works at a different hospital than the doctor who provided your initial diagnosis. Although most doctors offer honest, unbiased opinions, you don’t want an opinion swayed by feelings of obligation or friendship.

To find a new doctor, ask trusted family, friends and co-workers if they know someone in the specialty you need. You can even ask the doctor who provided your first diagnosis. Additionally, you can connect online with others who have similar diagnoses and ask them for recommendations. Look for Facebook groups and other online groups. And, you can often find lists of doctors recommended by disease-specific health organizations, support groups and activist groups.

If you live in a rural area, consider going to teaching hospital for your second opinion.

And, if you can’t travel to another hospital/doctor, consider getting a second opinion on-line, for a fee, from programs including Cleveland Clinic’s MyConsult program.

Finally, some employers provide second opinion services as part of their benefits offering – ask your Human Resources contact.

Who pays for second opinions?

Generally speaking, private insurers as well as Medicare/Medicaid pay for second opinions. But, before you book your appointment, check with your insurance company about coverage for your new doctor to avoid surprise bills.

How should you prepare for a 2nd opinion?

Gather all of your records and bring them with you to the new doctor. This includes your initial doctor’s appointment notes, test results, copies of x-rays and scans, and any other documentation you have. And of course, prepare a list of questions and concerns.

Learn more….

For more information on getting the most out of any medical appointment, read these blog posts:


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