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Zaggo Privacy Policy

Updated December 2022

Zaggo is committed to protecting your privacy. This privacy policy and terms of use tell you about our online collection and use of data.

By using this site, you understand and agree to the terms of this policy. This site is owned by Zaggo, Inc., and may be accessed in the United States and abroad. All information submitted to or collected by this site will be stored in the United States.

Collection of Your Personal Information

When you visit this site, certain kinds of information, such as the website that referred you to us, your IP address, browser type and language, and access times, may be collected automatically as part of the site’s operation through the use of cookies. We also may collect navigational information, including information about the pages you view, the links you click, and other actions taken in connection with the site. You may elect not to accept cookies through changing your browser settings, although some site functionality may not be available to you.

We may combine your visit and navigational information with personal information that you provide. You may always choose not to provide personal information, but if you so choose, certain products and services may not be available to you. Personal information (e.g., your name, your mailing address, email address, and phone number) is collected when you purchase a ZaggoCare System to process your purchase and coordinate delivery. Additional personal information (e.g., your credit card number and billing address or PayPal details) is collected to process transactions or to provide you with products and services.

This policy applies only to information collected via the site and does not apply to information that may be collected from any other site that we link to. You should review the privacy policy of any other site.

Use of Your Personal Information

Zaggo collects and uses your personal information to operate our site, to process your transactions, to provide customer service, to perform research and analysis aimed at improving our products and services.

We also use your personal information to communicate with you. We will send transaction-related communications such as order confirmation emails, and shipment confirmation emails. We may also send you surveys or marketing communications to inform you of new products or services or other information that may be of interest.

Sharing of Your Personal Information

Zaggo does not share your personal information with any outside parties for their own purposes.

We may share your personal information with service providers who perform services on our behalf. For example, we hire other companies to handle the processing of payments, to provide data storage, to host websites, to fulfill orders and shipments, to assist in direct marketing, to conduct audits, etc. Those companies will be permitted to obtain only the personal information they need to provide the service. They are required to maintain the confidentiality of the information and are prohibited from using it for any other purpose.

Information about our customers, including personal information, may be disclosed as part of any merger, acquisition, or sale of the company and/or its assets, as well as in the unlikely event of insolvency, bankruptcy, or receivership, in which personal information would be transferred as one of the business assets of the company. We will notify you of such an occurrence as described in the “Changes to This Privacy Policy” section below.

We reserve the right to disclose your personal information if required to do so by law, or in the good-faith belief that such action is reasonably necessary to comply with legal process, respond to claims, or protect the rights, property or safety of our company, employees, customers, or the public.

Personal Information Preferences

Zaggo respects your right to make choices about the use and disclosure of your personal information. If at any time you decide that you do not want to receive marketing communications from us, please let us know by: (1) sending an email to customerservice@zaggocare.org; or (2) checking the “unsubscribe” box on our marketing emails.

If you choose not to receive marketing communications, please be advised that you will continue to receive transactional communications (such as order confirmation emails).

Security of Your Personal Information

The security of your personal information is important to us. We follow generally accepted industry standards to help protect your personal information. For instance, when you enter sensitive information (such as payment information) on our registration or order forms, we encrypt that information using secure socket layer (SSL) technology. No method of transmission over the internet, or method of electronic storage, is 100% secure. Therefore, while we strive to protect your personal information, we cannot guarantee its absolute security.

Forums & Other Interactive Services

Our websites may include discussion forums or other interactive areas or services, including blogs, chat rooms, bulletin boards, message boards, online hosting or storage services, or other areas or services in which you or third parties create, post or store any content, messages, comments, materials or other items on the sites (“Interactive Areas”). If you use an Interactive Area, you should be aware that these areas are open to the public and any personal information you post or provide at registration may be viewable by others. We are not responsible for personal information you submit in connection with the Interactive Areas, nor are we responsible for how others might use that information, including sending you unsolicited messages. Interactive Area postings may be retained indefinitely. If at any time you would like to remove a posting, please email us at customerservice@zaggocare.org. Keep in mind that removal of a posting from an Interactive Area does not mean that the posting will be deleted from our systems.

Email Referrals

If you choose to use our email referral services to tell a friend about our products or services, we will ask you for your friend’s name and email address. We will use that information to send your friend a one-time email inviting him or her to visit the site. We may use a third-party provider to administer this function, but any such third party provider may only use the information submitted to facilitate this one-time email. Neither Zaggo nor any third-party provider stores this information after the email is sent.

Children

We do not intend to solicit or collect personal information from anyone under the age of 13. If you are under 13, you should not use or enter information on this site.

Changes to This Privacy Policy

We reserve the right to change the terms of this privacy policy at any time. When we make changes, we will revise the “last updated” date at the top of the policy. If there are material changes to this statement or in how Zaggo will use your personal information, we will notify you by prominently posting a notice of such changes here or on our home page, or by sending you an email. We encourage you to review this policy whenever you visit our site.

Contact Information

You can contact Zaggo customer service by emailing customerservice@zaggocare.org, or by phone at 617-209-9161, or by postal mail at Zaggo, Inc., 21 High Rock Terrace, Newton, MA 02467

©2022 Zaggo, Inc. All rights reserved.

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Information on this website, and in the ZaggoCare® Guide, is for informational purposes only and is not medical advice or a substitute for medical advice or treatment from a healthcare professional. Please contact your doctor or healthcare professional for all of your medical needs. Zaggo, Inc. is a registered 501(c)(3) nonprofit organization.