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Researching Facilities and Doctors

American Board of Medical Specialties

www.CertificationMatters.org

This non-profit organization oversees the Certification of doctors.  Doctors who are Certified in a field have proven their expertise and committed to on-going training to stay up-to-date with the latest advances in medicine and patient care.  You can search the site to see if your doctor is Certified in a specific specialty.  You can also search the site with any combination of search criteria (example – city or specialty) to find a Certified doctor in your area.  You must join the site to search for doctors; membership is free.

Angie’s List

www.AngiesList.com

Angie’s List is a US based subscription site that has crowd-sourced reviews and ratings for doctors and medical groups.  The information includes an overall rating (A-F) and ratings on a variety of categories, including effectiveness of treatment, bedside manner, communication and availability.  For individual doctors, you can see their educational history, their specialty and list of accepted insurance plans.  Users can also leave written reviews with detailed information.

Consumer Reports

www.ConsumerReports.org/health/hospitals/ratings

Consumer Reports provides a general Safety Score for hospitals, as well as rating scores on several metrics, including: avoiding c Diff and MRSA infections, overall heart bypass surgery rates, avoiding readmissions and overall patient experience.

CrowdClinical

www.CrowdClinical.com

For hospital reviews: this site collects, aggregates and summarizes real-time twitter and social media posts from the public tweeting and posting on the quality of healthcare they receive.  Search by hospital name to read tweets and posts.  A chart for each hospital shows a breakdown of posts into 3 categories: positive, negative and neutral.

US Department of Health and Human Services Edlercare Locator

www.Eldercare.acl.gov

By typing in your zip code, city, or state, you can find contact information for local area agencies on aging, state agencies on aging, health insurance counseling programs, legal services, and the Long-Term Care Ombudsman.

The Federation of State Medical Boards

www.FSMB.org

You can look up certification, education, active licenses, and any actions taken against the doctor. Click on the ‘Consumer Resources’ link to look up any doctor. You can also find information on how to file a complaint against a doctor, and find the contact information for your state’s Medical Board.

HealthGrades

www.HealthGrades.com

This independent healthcare ratings organization provides reports on 750,000 physicians, 5,000 hospitals, and 16,000 nursing homes. Find information on specialties, training, years of practice, certifications, malpractice suits and more. You can also see patient reviews and ratings. Search for physicians by name or specialty; search for hospitals by procedure/diagnosis or by award category.

Hospice Compare – Medicare.gov

www.Medicare.gov/HospiceCompare

This U.S. government site provides information on over 3,900 hospices in the U.S.  You can search by hospice name or geographic location.  Find information on quality measures, such as the percentage of patients who were screened for pain or difficult or uncomfortable breathing, and whether patients’ preferences are being met. The site also provides helpful information about hospice care.

Hospital Safety Score

www.HospitalSafetyScore.org

This site is operated by The Leapfrog Group, a non-profit organization dedicated to driving quality, safety and transparency in the US healthcare system.  They provide reports on process and structural issues and outcome measures.  A hospital safety score is provided for each hospital, taking into account issues such as infection prevention programs, protocols for preventing errors and patient safety programs.  You can see detailed measures on a wide range of safety and quality issues.

International Association for Medical Assistance to Travellers

www.IAMAT.org

This non-profit organization maintains a database of licensed, English speaking doctors and clinics in 90 countries.  Advice on health related travel topics is also included.  You must join to access the database.  Membership is free the first year, after which you may renew with a tax deductible contribution (of any amount).

The Joint Commission Quality Check

www.QualityCheck.org

This non-profit organization accredits and certifies more than 20,500 health care organizations and programs in the U.S. You can look up hospitals and more to learn ratings and reports.

Just Ask a Nurse

www.JustAskANurse.net

This organization, run by nurses, provides doctor recommendations provided by nurses in New England, New York, Pennsylvania and New Jersey. The recommendations, based on information obtained by surveying nurses, provide opinions on which doctors they think are best for 24 medical specialties. The information on each doctor includes their hospital/practice name, address and contact information; how many times the doctor was mentioned in the nurses’ surveys; insurance plans accepted; and board certifications.

The Leapfrog Group

www.LeapfrogGroup.org

This site provides safety information on more than 2,500 US hospitals, which are graded on their ability to prevent errors, accidents, injuries and infections.  Information provided includes ratings on prevention of medication errors, adequacy of ICU staffing, steps taken to avoid harm and management of serious errors.

Medicare Hospital Compare

www.Medicare.gov/hospitalcompare

This site, run by Medicare, offers extensive information on hospitals, including patient experience survey results, information on timeliness and effectiveness of care for 10 health conditions (e.g. stroke, pneumonia and heart attacks), information on outcomes, surgical complications, healthcare associated infections and more.

Medicare Inpatient Rehabilitation Facility Compare

www.Medicare.gov/inpatientrehabilitationfacilitycompare

This site, run by Medicare, provides information on inpatient rehab facilities. Search by city, state or zip code. See a list of medical conditions treated, as well as the number of patients treated for each condition. The site also provides information on complications, infections, readmissions and influenza prevention.

Medicare Nursing Home Compare

www.Medicare.gov/nursinghomecompare

This site, run by Medicare, offers extensive information on nursing homes for overall quality, health and fire safety inspections, staffing issues, and quality measures.  Ratings are provided on a variety of issues, including: patient mistreatment, nutrition, bedsores, pain levels, use of anti-psychotic medications, pharmacy issues, fire safety, as well  as staffing ratios and staff time with patients.

Medicare Physician Compare

www.Medicare.gov/physiciancompare

This site, run by Medicare, offers information on physician certification/specialities, education, group and hospital affiliations. The use of quality programs (e.g. electronic health records) is also included.  You can search for a doctor by name or location, or you can find a doctor in your geographic location by searching by health condition or body part.

ProPublica Vital Signs

https://projects.propublica.org/vital-signs/

This site is run by ProPublica, an independent, nonprofit newsroom that produces investigative journalism. You can look up doctors on this site to see if they are currently barred from participating in Federal health programs. You can also see if they receive money from drug and device companies, and if so, how much money and with what frequency. Although this information could indicate that the doctor is biased towards prescribing drugs and devices from a particular company, the payments may not influence the doctor’s behavior. Have a conversation with your doctor based on the information you find.

State Medical Boards of Registration

Each state in the U.S. has its own Medical Board of Registration where you can find information on a doctor’s board certifications, board actions, criminal convictions and medical malpractice claims. Find your state’s board by searching for “Medical Board of Registration” and the name of your state. Information available will vary for each state.

SurgeonRatings.org

www.checkbook.org/surgeonratings

This site, run by Consumers’ Checkbook, allows you to search by geographic location to find information on over 50,000 surgeons for 12 common surgical procedures. You can find information for each surgeon regarding the likelihood of a better-than-average outcome, if they have been recommended by fellow doctors, their board-certification(s), and if their hospital is highly rated for the procedure in question.

UCompareHealthCare

www.UCompareHealthCare.com

This site is an About.com health service and is part of The New York Times Company. The site provides free reports to help you evaluate doctors, hospitals and nursing facilities. You’ll find information on physician’s training, hospital affiliation, board certification and more. Hospital information includes staff to patient ratios, services provided and quality measures such as mortality rates and length of stay for a variety of treatments. Nursing home information includes the average time spent per patient by staff, on-site services provided, and quality measures such as rates of mobility, pressure sores and infections.

U.S. News and World Report – for Hospitals

http://Health.usnews.com/health/best-hospitals

This site is a service of U.S. News and World Report. They have analyzed data from 5,000 hospitals for 16 adult specialties and 10 pediatric specialties.
Search for each of these 26 specialties to see hospital rankings in the following categories: overall ranking, reputation among physicians/specialists, level of nurse staffing, survival rates, patient safety, and patient volume. You can look up hospitals in each of the 26 categories by any of the ratings criteria listed. The site also provides articles on a variety of health-related topics.

U.S. News and World Report – for Nursing Homes

http://Health.usnews.com/senior-housing

This site, a service of U.S. News and World Report, provides reports on over 15,000 nursing homes in the U.S. Information on nursing home includes number of beds; ratings on nursing staff; ratings on quality indicators which considers issues such as rates of bedsore, urinary-tract infections, pain and other care-related incidences; federal government ratings; and records on health inspections. You can search for the “Best Nursing Homes” by state, or review their “Honor Roll: America’s Best Nursing Homes”.